Some tickets can be changed; others are restricted. The available dates, fees and fare difference depend on the airline, ticket status and fare rules attached to the original booking.
Booking support
Plans changed? Contact us before the flight closes.
Need to change a flight booked through Tourpochele? Learn what information to send and how airline fare rules, differences and deadlines apply.
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Good to know
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Request a change
Send us:
- Passenger’s full name.
- Tourpochele or airline booking reference.
- Existing flight date and route.
- Preferred new date or acceptable date range.
- Whether every passenger or only selected passengers must change.
- A reachable phone number and the reason for urgency, if relevant.
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What the new amount may contain
A change quotation can include an airline change fee, the difference between the old and currently available fare, tax differences, supplier charges and any disclosed Tourpochele service charge. A previously low fare may no longer be available.
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A request is not a completed change
Your original itinerary remains active until Tourpochele sends written confirmation that the ticket has been reissued or the airline confirms the change. A quoted change price can expire or change before payment and reissue.
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If the airline changed the schedule
Contact us with the airline notification. Depending on the size of the change and the airline’s policy, options may include accepting the revised flight, requesting an alternative or applying for a refund. Eligibility is determined under the airline’s policy and applicable law.
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If departure is close
Contact us immediately and also use the airline’s official urgent-support channel where appropriate. After check-in closes or a passenger is recorded as a no-show, the ticket may lose value or become more expensive to change. Tourpochele cannot guarantee that a last-minute request will be completed before departure.
Related links: Cancellations · Refund guidance · Terms and conditions